Services

HOW TO MAKE A RESERVATION FOR RELOCATION

• A resident can relocate by reserving another place at the Dormitory Reservation System.
• You can choose a preferred place for relocation in the reservation system according to the dormitory number, the type of the room (single, double room) and the price range.
  Please check: Step-by-step information, how to make a reservation /
  The Guidelines for Allocation of Places at the Dormitories.
• You can reserve one place for relocation or make a reservation together with Your friend (student ID number is required*) in the same room, if available. Please note that if you reserve a place with a friend – he/she must to login to the Dormitory Reservation System and confirm the reservation within 1 hour, or it will be cancelled.
• The offers are formulated for changes in the reservation system from the 21st to the last day of the current month (inclusive).
• After the reservation of the place,  you have to move to the new place on the first working day of the next month; until then, You need pay the difference of the deposit (if needed), sign the amendment of the Contract at the Student Accommodation Centre. You can come to sign the amendment of the Contract and move to the dormitory during working hours.
• More information about accommodation prices and other fees You can find on section PAYMENTS on above menu.
• Information about dormitory, its infrastructure and inside services You can find on section DORMITORIES on above menu.
• Relocation process is not available for the periods of 1 July – 20 October and 1 January – 15 February during the process of the accommodation of newly arriving foreign students, the period can be updated.
• If you fail to move into the reserved place on the first working day of the next month, reservation of relocation will be cancelled. You will be notified about the cancellation of your reservation by email.

IMPORTANT: When student moves to another dormitory or room on his/her own initiative more than once in the current school year. Relocation fee is applied for the second and every other relocation during the current school year – 8,00 EUR

IF THERE IS NO VACANCY FOR RELOCATION

• If there is no vacancy according Your criteria – You can register a request in the waiting list on the Dormitory Reservation System. When there will be a vacancy – system will send an offer to your email provided by the University.
• If you register a request to the waiting list with a friend (student ID number is required*), the specified student has to login to the Dormitory Reservation System and confirm the request within 1 hour after its submission.
• IMPORTANT: after registering to the waiting list, every 2 weeks You must confirm it on Dormitory Reservation System or it will be removed from the waiting list as non-active request. If you registered a request together with your friend – both of you must confirm it every 2 weeks.
• After receiving an offer – you (or together with a friend) must confirm or decline it within 24 hours. If you decline – wait for another offer, if you do not act – your request will be cancel from the waiting list as non-active request.
• Be advised: You can follow Your waiting list position by logging on the Dormitory Reservation system. Moreover, You are able to check if there are any other vacant places which will be suitable for You but do not fit with Your selected criteria.
• The waiting list is formed by registration date and time of the requests. The offers for relocation (if there are vacancies) are send from the 21st to the last day of the current month (inclusive). (Except for the periods of 1 July – 20 October and 1 January – 15 February during the process of the accommodation of newly arriving foreign students, the period can be updated).
• Please note that Your preferred place at the dormitory will be vacant only if someone cancel his/her reservation or current resident moves out of the dormitory.

IMPORTANT: All information related to accommodation at university dormitory is provided by the Student’s academic email, so if You made a reservation or registered request to the waiting list, do not forget to check Your mail box constantly!

* The ID number you can find by connecting to Dormitory reservation system (on above left part of the system window).

IN ORDER TO MOVE OUT

• In order to move out a resident must fill in an application to move out via the Academic Information System (AIS).
• After filling of the application, a resident has to pay the fee for the period have lived at the dormitory and other assigned charges (if any).
• To fill in a request for the refund of the advance payment (deposit) or overpayment* (if you have not filled in a request for the unpaid fees for accommodation at the dormitory to be covered by your advance payment). This request can be filled in after your log onto the Academic Information System (AIS).
• If you do not have an account in the bank operating in Lithuania or another country of the European Union for the refund of the advance payment after you move out of the dormitory, you have to fill in a request for the unpaid fees for accommodation at the dormitory to be covered by your advance payment. This request can be filled in after your log onto the Academic Information System (AIS).
• At the time of moving out of the dormitory and terminating the accommodation contract, a fee for accommodation for a current month is calculated according to the procedure for payment of the fees approved by the University’s Rector. All the residents, who move out of a dormitory before the 15^thof the month, pay half of a monthly accommodation fee.

IMPORTANT *A request for the refund of the advance payment/overpayment can only be submitted after the date of the termination of the contract on accommodation at the dormitory (inclusive).

WHEN MOVING OUT OF THE DORMITORY, YOU HAVE TO:

• Remove all personal items;
• Leave the room and common premises nearby orderly; you have to clean the room if you have not ordered the service of final cleaning, take out the garbage. For your convenience, we have prepared the cleaning guides that will help to ensure cleanliness and order before moving out;
• Present a proper condition room (the dormitory’s administrator will check your room), give back the key and your dormitory card to the dormitory’s administrator. If the date of moving out is specified not on the working day of the administration, contact the dormitory’s administrator regarding checking of your room on the last working day before moving out.

IMPORTANT: A one-off final cleaning fee (20 EUR) is applied for the final cleaning service when the resident who is moving out has failed to ensure the cleanliness of the residential room, a shower next to the room or shared by two rooms, a toilet, a hall and a kitchenette is clean, orderly and meet the requirements of hygiene standards.

HOW TO MAKE INITIAL RESERVATION

• You can reserve a place in the dormitory by using Dormitory Reservation System as soon as you login to the University information system (AIS) (you will receive login information by email). From 5 July to 15 September and from 5 January to 15 February (the period may be extended by the decision of the head of the Student Accommodation Centre, considering the need of the Entrants for the accommodation in the dormitories).
• Choose a preferred place for accommodation in the reservation system according to the dormitory number, the type of the room (single, double room) and the price range.
• You can reserve one place at the dormitory or make a reservation together with your friend (students ID number is required*) in the same room, if available.
• If you reserved a place with a friend, your friend has to log onto the Dormitory Reservation System and confirm the initial reservation within 1 hour. If he/she fails to confirm the initial reservation within the set deadline, the reservation will be valid for confirmed place only.

Please check: Step-by-step information how to reserve a place at the dormitory for Entrants/ The Guidelines for Allocation of Places at the Dormitories.

• Your place at the dormitory will be reserved when the employee of the Student Accommodation Centre approves your initial reservation within two working days. If it is impossible to reserve the place at the dormitory specified in the initial reservation, an alternative place at the dormitory will be offered to you and you have to confirm this reservation within 1 working day.
• If you fail to confirm the reservation of the offered place within the set deadline, the initial reservation is cancelled.
• You have to arrive and move into the reserved place until the end of the first semester (i.e., 30 September for the autumn semester (inclusive) and 28 February for the spring semester (inclusive)).
• If you do not know the specific date, you can specify it until 15 September (reservation of the place in the autumn semester) or 15 February (reservation of the place in the spring semester) by logging onto the Dormitory Reservation System but no later than 5 calendar days before the date of your arrival.
• Information about dormitory, its infrastructure and inside services you can find on section DORMITORIES on above menu.
• Advance payment for your reserved place(s) has to be paid within 5 days after the confirmation of the reservation; otherwise, your reservation will be cancelled. Payment receipt will be provided on your Academic Information System (AIS) account on outstanding payments section. More information about accommodation prices and other fees You can find on section FEES on above menu.

IF THERE IS NO VACANT PLACE AT THE DORMITORY

• In the absence of the preferred vacant place, you can register a request in the waiting list using Dormitory Reservation System.
• If you register a request to the waiting list with a friend (students ID number is required*), the specified student has to login to the Dormitory Reservation System and confirm the request within 1 hour after its submission.
• You can only submit one request to the waiting list for the place at the dormitory.
• Your requested place at the dormitory is not-yet free at the moment and will only become vacant if another person cancels the reservation or moves out of the dormitory. We recommend choosing fewer specific criteria to increase your opportunities to get an offer for a place at the dormitory sooner.
• When a preferred place in the dormitory becomes vacant, the System sends an offer to the email. The Entrant has to confirm or reject the offer within one working day after the receipt of the offer by logging to the Dormitory Reservation System.

*Friend’s ID number: a student’s personal code provided by KTU (11 digits) that can be verified by logging onto the Dormitory Reservation System (personal information on the left side).